How do I update my subscription payment method?

Created by Amar Desai, Modified on Fri, 20 Dec, 2024 at 3:00 PM by Jessica Caldwell

To update your payment link, it just takes a couple of minutes:

1. Go to safetagtracking.com/login, and login if necessary

2. Navigate to the "Account" page, via the menu bar

3. Click the "Billing" tab, and click "Billing Settings" (You will be redirected to your billing portal.)

4. Under your existing payment method(s), click the button that says "+ Add payment method"

5. Choose your payment method type, enter details

6. Check that the "Set as default method" checkbox is ticked

7. Press "Save," and you're all done! If you are returned to the main menu, you can close the page.

8. If your subscription payment is overdue, it will automatically be retried within 3-5 days on the new payment method. if you would like to be charged now, just email us and we can retry the charge manually.