Your tracker will update it's location every 30- 40 seconds when the tracker is on the move, to give you the chance to follow the vehicle accurately along it's journey, but we understand that you may want to reduce this if it's not needed and you want to extend the battery life of your wireless tracker.
If you would like a longer interval between the refresh rate, we can set this up to a maximum of 5 minutes.
Please note that this can only be offered at the discretion of our hardware team at no cost - just send us an email.
The tracker refresh rate can also be increased under the subscription management options in your tracker settings to allow the tracker to refresh every 20 or even 10 seconds. If you would like support upgrading your trackers refresh rate, please check out our 'How do I upgrade my tracker upload rate' support article, or contact us, for a step by step guide to upgrade today!
Please contact our support teams at support@safetagtracking.com for further assistance!
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