How do I upgrade my tracker location upload rate?

Created by Amar Desai, Modified on Mon, 2 Dec, 2024 at 2:14 PM by Jessica Caldwell

I haven't registered and activated my tracker's plan yet

- When you activate your tracker in our web app by filling in the Add Tracker form, you will be given the change to change your refresh rate under where you select your coverage zone

I already have a subscription plan for my tracker

1. Go to https://www.safetagtracking.com/my-devices and login if necessary

2. Click "Manage" next to the tracker you'd like to upgrade

3. At the bottom of the Subscription Management popup, you can change the refresh rate.

4. Then press "Update Plan"

5. We will then attempt to charge your payment method the difference between your old plan and new plan so if your tracker says "Overdue" after the window closes, please make the overdue payment!