Purchases via our website
We accept 30-days no questions asked returns on all of the trackers sold on our website. To do so please get in touch with us via our website, provide your order number and we'll guide you through the return process. The tracker must be in original condition, we cannot accept returns that are damaged by the customer.
Once SafeTag receives the returned order, the refund will be processed within 5-10 working days.
Purchases via eBay or Amazon
Please get in touch with eBay or Amazon customer service for more information, sadly we have no control over eBay or Amazon policies.
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