My Tracker has stopped working, it has charge and is moving but won’t update a location?

Created by Amar Desai, Modified on Wed, 2 Jul at 5:08 PM by Callum Mackeonis

Please ensure your tracker is fully charged, in an open location if possible, with the logo side faced up and then take it for a walk/drive.


If all above steps fail, please keep your tracker subscription active and get in touch with us. We will be able to get your tracker up and running in no time at all. 

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